' Shipping & Payment Terms - Hidden Barrel
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Shipping & Payment Terms

Shipping & Payment Terms


Shipping Info

Wine is a perishable item, and extreme heat or cold can adversely affect it during transit – either via its route or at your destination. Please select 2-day shipping if you are concerned about weather in your area.

Remember that all orders of 6 or more bottles include complimentary shipping (for the lowest available shipping type). If you would like any other shipping options or have questions, please email info@hiddenbarrel.com for customer service.

Shipping Rates

Orders of 6 or more bottles will automatically include complimentary shipping (for the lowest available shipping type).

For orders of less than 6 bottles, our shipping rates are based on the weight of the individual package and where the package is to be delivered. You will see the total shipping charges in your cart at checkout, or for a personalized quote, please email info@hiddenbarrel.com

States We Ship To

Being compliant with State laws, Hidden Barrel currently ships wine to the following States. Please email info@hiddenbarrel.com with any questions. 

  • AK, CA, DC, FL, HI, MN, NC, NE, NH, NM, NV, OR, SC, TN, WI, WV, WY (ALL products)
  • CO, GA, ID, IL, KS, MD, NY, OH, TX, VA ,VT, WA (ALL products EXCLUDING Block 50, Inkberry and The Counselor wine brands)
  • AZ, CT, IA, MA, ME, MI, MO, MT, ND, NJ (Argyle and MacRostie wines ONLY)
  • Due to current state regulations, we regretfully CANNOT ship wine to the following states: AL, AR, DE, IN, KY, LA, MS, MT, OK, PA, RI, SD, UT

Adult Signature Is Required for All Wine Shipments

We strongly suggest shipping your order to a business address. State law, as well as FedEx policy, requires an adult signature (at least 21 years of age) at the time of delivery for every package containing wine. It is the shipper’s responsibility to ensure an adult is available to sign for the shipment at delivery. Shipments will not be delivered under the following circumstances:

  • The recipient is not 21 years of age or older or does not have an acceptable form of ID such as a driver's license, passport or birth certificate.
  • The recipient shows signs of intoxication.
  • PO Boxes or APO/FPO - Unfortunately, USPS regulations restrict us from shipping alcohol to PO Boxes or APO/FPO addresses.

Additional Shipping Information

Wine is shipped via UPS or FedEx, and will leave from our warehouse typically within 48 hours after an order has been placed. Customers will receive an email notifying them of shipment details and tracking numbers.

Returns Policy

Hidden Barrel stands behind every wine we sell, and we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, please contact us within 7 days of receipt of your order and we will arrange an agreeable resolution such as replacement (pending availability) or refund. Please contact us at info@hiddenbarrel.com.  

Undeliverable Shipments

Any returned shipments will be fully refunded to the credit cardholder less any shipping costs incurred by Hidden Barrel.

Credit Card and Payment Terms

Hidden Barrel accepts the following cards as payment for your orders:

  • Visa
  • MasterCard
  • American Express
  • Discover

For credit cards denominated in a supported currency other than U.S. dollars (USD), your bank or credit card company may charge foreign conversion fees. You cannot split your payment between multiple cards.


Limitation of Liability
IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO YOUR ORDER PLACED ON HIDDEN BARREL. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE AMOUNT OF YOUR ORDER PAYMENT. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF ANY PROVISION HEREOF IS FOUND TO BE INVALID, IN WHOLE OR IN PART, IT WILL NOT AFFECT THE VALIDITY OR ENFORCEABILITY OF ANY OTHER PROVISION HEREOF.

 
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